Return Policy
DIVOLTÈRE · DIVOLTERE.COM Last updated: October 2026
divoltere.com is operated by SWATT (Sound Wise Audio Technology Team Ltd) on behalf of the band Divoltère ("we", "us", "our"). Business Registration Number: C19168821. Registered address: Block A2, L'agrement Saint Pierre - 81408 - Moka - Mauritius.
Contact: contact@swatt.ltd · +230 5795 6159.
We want you to be happy with your Divoltère merch. This policy covers merch bought from divoltere.com or at our merch stand. It does not affect your statutory rights as a consumer under Mauritian law.
1. Exchanges (size or design)
You can exchange an item for a different size or design within 7 days of receiving it.
Items must be unworn, unwashed and in their original condition, with tags attached.
Exchanges depend on stock. If the item you want is not available, we will offer store credit or another item.
For exchanges, you pay the cost of sending the item back and any new delivery. Exchanges at a show or by pickup are free.
We don't give refunds for change of mind.
2. Faulty or wrong items
If your item is faulty, damaged on arrival, or not what you ordered, contact us within 7 days of receiving it with your order number and a photo.
We will replace it or give you a full refund, including delivery costs. We cover the return costs.
3. Items that can't be exchanged
Signed or personalised items (for example the signed GranDivolter posters).
Stickers and items sold as part of a ticket bundle.
Items that have been worn, washed or damaged after delivery.
Concert tickets — see the Ticket Terms & Conditions.
4. How to return or exchange
Message us on WhatsApp +230 5795 6159 or email contact@swatt.ltd with your order number, the item and the reason.
We'll tell you where to bring or send the item: pickup point SWATT Office Saint Pierre Mauritius.
Once we receive and check the item, we send the replacement or process your refund.
5. Refunds
Approved refunds are paid by MCB Juice to the number used for payment (or another account you give us) within 7 working days of us receiving the returned item.
6. Contact
Questions: WhatsApp +230 5795 6159 or contact@swatt.ltd