Privacy Policy
DIVOLTÈRE · DIVOLTERE.COM Last updated: October 2026
divoltere.com is operated by SWATT (Sound Wise Audio Technology Team Ltd) on behalf of the band Divoltère ("we", "us", "our"). Business Registration Number: C19168821. Registered address: Block A2, L'agrement Saint Pierre - 81408 - Moka - Mauritius.
Contact: contact@swatt.ltd · +230 5795 6159.
This policy explains what personal data we collect through divoltere.com, why, and your rights. We handle your data in line with the Mauritius Data Protection Act 2017. SWATT is the controller of your data.
1. What we collect
Orders and tickets: name, email, phone number, delivery address (for shipped merch), what you bought and the order number.
Payment confirmation: the Juice receipt you send us (name, amount, date, reference). We never see or store your bank card or banking login.
Messages: what you send us by WhatsApp, email or the contact form.
Mailing list: your email address, if you sign up.
Website use: basic technical data collected by our website platform, such as IP address, browser, pages viewed, and cookies (see section 6).
2. Why we use it
To process and deliver your orders and tickets, and to confirm your payment.
To manage entry at the door (ticket check-in).
To answer your questions and give customer support.
To send news about shows, releases and merch — only if you signed up. You can unsubscribe at any time.
To keep accounting records and meet our legal obligations.
To keep the site secure and understand how it is used.
Our legal bases are: carrying out your order (contract), your consent (mailing list, cookies where required), our legal obligations (accounting), and our legitimate interests (security, improving the site).
3. Who we share it with
We never sell your data. We share it only with the services needed to run the site and your order:
Wix.com — website hosting, online store, tickets and email (servers may be outside Mauritius).
WhatsApp (Meta) — when you choose to send us your receipt or message us there.
MCB — for Juice payments, under MCB's own privacy terms.
Delivery services — private courier / Mauritius Post receive your name, address and phone number to deliver your order.
Authorities, only where the law requires it.
Where data is processed outside Mauritius, we rely on providers that apply appropriate safeguards.
4. How long we keep it
Order, ticket and payment records: [7 years], for accounting purposes.
Messages and receipts: up to [12 months] after the event or order, then deleted.
Mailing list: until you unsubscribe.
5. Photos and filming at shows
Our shows are photographed and filmed for promotion. If you appear in a photo and want it removed from our site or social media, contact us and we will take it down.
6. Cookies
Our website platform uses cookies that are needed for the site and checkout to work, and analytics cookies to understand visits. You can block or delete cookies in your browser settings; some features (such as the cart) may stop working.
7. Your rights
You have the right to access the data we hold about you, correct it, ask us to delete it, object to or restrict its use, and withdraw consent at any time. Email contact@swatt.ltd and we will reply within one month. If you are not satisfied, you can complain to the Data Protection Office of Mauritius.
8. Security and children
We take reasonable measures to protect your data. Our shop is not aimed at children under 16; if you are under 16, please ask a parent or guardian to order for you.
9. Changes
We may update this policy. The latest version is always on this page.